Nursing Leadership Essay Example | Topics and Well Written Essays - 1000 words

Nursing Leadership - Essay Example To for all intents and purposes ascertain the expense of nursing care, I alluded to an orthopedic unit, which had 12 patients who were at various circumstances and had diverse sharpness levels. PCS would be determined on the following: To for all intents and purposes figure the expense of nursing care, I alluded to an orthopedic unit, which had 12 patients who were at various circumstances and had distinctive sharpness levels. PCS would be determined on the following:â †¢ 4 patients were in a condition to be released and had keenness level 1: 4 X 1= 4.†¢ 4 patients were under treatment and had sharpness level 4: 4 X 4= 16.†¢ 4 patients were under normal had sharpness level 2: 4 X 2= 8.This aggregate of 28 hours would be extended by including further 48 hours of a 8-hour move for 8 patients who didn't release in 8 hours which makes a sum of 76 hours. This excellent aggregate of 76 hours can be utilized to decide Full-Time Equivalent (FTE) for a unit.However, this equ ation doesn't give an exact worth since it doesn't have space for fluctuations made by circumstances. For example, if a patient was procuring 2 hours and later requests 3 hours because of some vulnerability in patient’s condition. The expense is as yet being assessed for 2 hours and in this manner giving 3 hours till the patient get steady. To kill these distinctions, Relative Value Unit as a file number is given to every unit dependent on the measure of assets which can be figured out how to create nursing care. For occurrence, $1,250,000 is given to a unit which has absolute RVUs of 5,196.50.... 4 patients were under treatment and had sharpness level 4: 4 X 4= 16. 4 patients were under standard had sharpness level 2: 4 X 2= 8. This aggregate of 28 hours would be extended by including further 48 hours of a 8 hour move for 8 patients who didn't release in 8 hours which makes a sum of 76 hours. This fantastic aggregate of 76 hours can be utilized to decide Full Time Equivalent (FTE) for a unit. Notwithstanding, this equation doesn't give a precise worth since it doesn't have space for changes made by circumstances. For example if a patient was securing 2 hours and later requests 3 hours because of some vulnerability in patient’s condition. The expense is as yet being assessed for 2 hours and consequently giving 3 hours till the patient get steady. To kill these distinctions, Relative Value Unit as a record number is given to every unit dependent on measure of assets (work and capital) which can be figured out how to deliver nursing care (Kelly, 2008). For example $1,250, 000 is given to a unit which has all out RVUs of 5,196.50. The sum will be separated by RVU’s to draw out the expense per RVU. For example $1,250,000/5,196.50 = $ 240.55 per RVU. Along these lines the expense of one patient of level 4 keenness will be $ 240.55 X 4= $962.2 for one day. This recipe of computing the nursing cost doesn't either gives a careful expense since circumstances can differ and can request overabundance assets. Along these lines there is no precise figuring framework to perceive careful nursing cost. Everything relies upon the keenness level which itself isn't sure yet differs as indicated by patients conditions. These outcomes can help plot the nursing care spending which is useful to imagine all pro’s and con’s to later arrangement with the funds emotionally (Kelly, 2008). Dq2#2)

Entity Relationship Diagram of ABC Education †MyAssignmenthelp

Question: Examine about the Entity Relationship Diagram of ABC Education. Answer: Presentation: The contextual analysis that is given is the business procedure of an ABC Education, which manages numerous schools. There are numerous parts of ABCE in various urban areas. All the schools offer various kinds of courses with various offices. There are essentially two kinds of staffs in the organization who works a wide range of works in schools, and every school has a specific director who manages all the tasks in the universities. The understudies need to initially select their names in the enrollment type of the school and decide on the office choice and the subjects they need to concentrate in their course term. There are many planning timetable of the classes that they need to pick likewise. There two sorts of staffs including the authoritative staffs and scholarly part who are known as the resources of the school. All the employees has a limit of 30 understudies in a class simultaneously. Appropriately with various divisions, there are various courses that the offices offers. E ach course has various subjects and each subject is signified by some specific code. The report cards are produced for the understudies as per their picked subjects and grades are given to them as indicated by their presentation. The issues that were experienced while drawing the ER Diagram of the organization was with the cardinality. The connections in the middle of the considerable number of substances were exceptionally unpredictable. The contextual investigation given is amazingly enormous as was very tedious. The connection between the elements characterizes conditions in the middle of the considerable number of properties of the ERD. Business Rules Element: ABC Education The organization of ABC Education has numerous branches in various urban areas. All the branches offer a specific division who gives numerous quantities of courses. Element: Course_Details Every element Course_Details has numerous Department_Code. Each Department_Code has numerous Subject_Code remembered for them. Each Subject_Code has numerous Study_Period Every substance Course_Details has one and only one College_ID Substance: Manager_Details In substance Manager_Details each Manager_ID is related with one and only one College_ID. Substance: Staffs In substance Staffs, there are two classes of staffs, and each Staff_ID is related with only one F_EmailID and As_EmailID. Each Staff_ID is connected with one College_ID and the College_ID may change in like manner every once in a while. Element: Faculty_Staffs In element Faculty_Staffs, there is a F_EmailID essential key that has one and only one worth. In element Faculty_Staffs, every workforce staff is associated with one or numerous Student_ID. Element: Administrative_Staffs In element Administrative_Staffs, there is an As_EmailID essential key that has one and only one worth. Element: Student In Student Entity, the essential key Student_ID is connected with Report_Card for making the report. In Student Entity, each Student_ID is associated with just a single school. In Student Entity, each Student_ID can have at least one than Department_Code. In Student Entity, each Student_ID have many number of Course_Type. In Student Entity, each Student_ID has numerous Subject_code as per their Course_Type picked. In Student Entity, each Student_ID has only one F_EmailID for a specific course picked. In Student Entity, each Student_ID has numerous Subject_Code, which has numerous Study_Period. Element: Subject_Detail In element Subject_Detail, there is a one of a kind key Subject_Code which has numerous Class_Detail. In element Subject_Detail, each Subject_Code has one Department_Code. In element Subject_Detail, each Subject_Code has one and numerous Subject_Period. Element: Class_Detail In element Class_Detail, the Study_Period is related with numerous Student_ID. Each Study_Period is related with only one F_EmailID. Each F_EmailID has a limit of 30 understudies in each Study_Period. Each Study_Period has numerous Class_Name. Each Class_Name has numerous Time_Schedule. Substance: Report_Card In substance Report_Card, each Student_ID has one and only one Student_ID. From the ER Diagram, the complete Business procedure can be dealt with by the primary office of ABC Education. The database of the ERD can deal with the workers, chiefs, and understudies engaged with various universities situated in various areas. There are numerous quantities of understudies who select themselves in various universities of ABC Education Company. In ER Diagram. Numerous information uprightness imperatives are engaged with the ER Diagram of the Company. The issues that emerged while drawing the ER Diagram is that the contextual analysis was that it was excessively huge and too complex to even consider handling. To limit the multifaceted nature of the ERD, the work can be isolated into littler part so the database can be dealt with little. Enormous database prompts greater multifaceted nature and the head of database discovers hard to deal with it. List of sources Batini, C., Ceri, S. (2017). The Early Days of Entity-Relationship Modeling Retrospective on Dataid Project and Beyond. InConceptual Modeling Perspectives(pp. 259-268). Springer, Cham. Denzler, A., Kaufmann, M. (2017, December). Toward granular information examination for information insight: Extracting granular element relationship diagrams for information profiling. InBig Data (Big Data), 2017 IEEE International Conference on(pp. 923-928). IEEE. Dimitrieski, V., ?elikovi?, M., Aleksi?, S., Risti?, S., Lukovi?, I. (2014, September). Expanded element relationship approach in a multi-worldview data framework demonstrating instrument. InComputer Science and Information Systems (FedCSIS), 2014 Federated Conference on(pp. 1611-1620). IEEE. El?Assady, M., Sevastjanova, R., Gipp, B., Keim, D., Collins, C. (2017, June). NEREx: Named?Entity Relationship Exploration in Multi?Party Conversations. InComputer Graphics Forum(Vol. 36, No. 3, pp. 213-225). Krishna, P. R., Khandekar, A., Karlapalem, K. (2016). Demonstrating dynamic relationship types for subsets of element type occasions and across substance types.Information Systems,60, 114-126. Liu, X., Chen, F., Fang, H., Wang, M. (2014). Misusing substance relationship for question development in big business search.Information retrieval,17(3), 265-294. Thalheim, B., Tropmann-Frick, M. (2015, October). Improving substance relationship schemata for reasonable database structure models. InInternational Conference on Conceptual Modeling(pp. 603-611). Springer, Cham. Vexler, V. A., Bazhenov, R. I., Bazhenova, N. G. (2014). Element relationship model of grown-up training in territorial broadened instruction system.Asian Social Science,10(20), 1.

Personal Narrative Writing Ideas for High School

Personal Narrative Writing Ideas for High School Writing a Personal Narrative Ideas for High School Looking for personal narrative writing ideas? Writing a narrative essay about the personal experience can be the most enjoyable type of school assignment to write because it gives you an opportunity to share an important event in your life and tell about your most intimate life experiences or life lessons. The topic of your personal narrative essay should reveal your personality or you can focus on a memorable event that had a great influence on you and shaped your outlooks and opinions. A personal narrative essay usually includes the same elements as an ordinary short story â€" a speaker, a plot, characters and settings, the main theme, and a viewpoint. But when writing your personal narrative, you do not need to create these key elements from your imagination because you know them from your personal experience. When writing a personal narrative, schoolchildren are introduced to the magic of storytelling. The goal of personal narrative writing is sharing a personal experience to create an emotional reaction on the reader. Sensory details, similes, and metaphors are important parts of personal narratives because they help the readers to feel a connection to the author. Many students follow these steps when writing a personal experience essay: Make quick notes of the main events in your narrative essay Organize all the events in your essay in a chronological order Decide what type of chronology you are willing to use in your personal essay: a flashback, flash forward or straight one Draft your narrative essay, writing in the first person Show, don’t tell. Provide your audience with convincing details of the events and vivid images that make your point Use a good combination of different figures of speech, engaging dialogue, and sensory details When you revise, edit, and rewrite your personal narrative, make sure that your piece of writing has a clear focus Where to Find Ideas for Writing a Personal Narrative How to choose personal narrative writing topics? Actually, a personal experience essay can describe any event in your life, no matter how long it lasted â€" just a few minutes or a few years. The only requirement is that your personal experience essay should have a clear point. When planning your narrative, start with a brainstorming session and write down as many ideas as you can. Don’t think that you have nothing to tell other people. Everyone’s life has some interesting events. For example, you can write about your painful or the happiest memories, the scariest moments, the moments when you were surprised or laughed the hardest. Make the list of specific events you want to describe, and select only those that can be arranged in the chronological order and the events that can be described with colorful, engaging or interesting details. Finally, make sure that the essay topic you have chosen has a point. There are a lot of different reasons why you may need to write a personal narrative essay, from an ordinary class writing assignment to a college application requirement. Then you may need personal experience writing ideas. Here is a short list of narrative writing prompts that can inspire your to describe a memorable event in your life, to tell an exciting story, to observe some important details in your world or write about who you are and reflect on ideas what you believe. What challenges have you ever overcome? Do you have any secret survival strategies? What motivates you? Do you have any problems with time management? Who are the people that you admire most? What is the best advice that you have got? Tell something about your family’s history. How close are you to your Mom and Dad? What is your favorite place in your hometown? Do you know your neighbors well? Where would you like to live when you are an adult? Do you have any ideas about your dream home? Are there any moments from the past that you wish to return? What was the best gift that you received in your early childhood? What are you grateful for? When do you lie? How do you understand the phrase ‘to be a real man’? Do you consider yourself a feminist? Are you a spender or a saver? Can money buy you happiness? Are you addicted to texting? Are you distracted by technology? How real are you on social media? What music inspires you? What are your favorite books and writers? What words do you hate? Where do you want to go to college? What’s your dream job? Do you have a best friend? What is your fantasy vacation? These 30 personal writing ideas listed above can serve you as a starting point for your brainstorming sessions and help you choose a good topic for writing an engaging personal story everyone can enjoy. If you need help with writing your personal narrative or any other type of essay, you can hire a professional writer on our paper writing service and get a qualified assistance. Our experienced writers can create impressive model essays on your topic if you provide them with necessary information.

Instruction On The Context Of Curriculum - 1544 Words

Tiffani Flora Instruction in the Context of Curriculum, EDUC J500 Research Paper J. Wylie Sirk, Ed.S. November 19, 2011 1 Table of Contents†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.1 Abstract†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.2 Introduction†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦3 Research†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦..4 Effects on Curriculum†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦..5 Effects on Students†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦..6 Effects on Educators†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.6 Effects on Schools†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦..7 Conclusion†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦8 2 Abstract: Today’s educators are faced with a new generation of†¦show more content†¦This report is based on information collected in 2010-2011 from technology plans submitted by schools and corporations across the state. The report shows that mindsets of schools are starting to shift with 46% of schools reporting that they have begun to virtualize their servers and 29% of schools reporting they are likely to do so in the future. In addition to this, many schools have begun to integrate one to one initiatives into their classrooms. This initiative provides a device, such as a laptop, to each student for their use at school or at home. Finally, according to a study done by the National Center for Educational Statistics, â€Å"American children between the ages of 9 and 17 use technology more than any other age group† (Gillard Bailey, 2007, p.87). We, as educators of a new generation, must realize that we have students who have been raised with technology at their fin gertips. Our students have grown up in a world immersed with technology. Many schools have been fighting against the use of technology in the classroom. 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Orden deportación in absentia cómo saberlo y qué hacer

Los migrantes que reciben por carta una notificacià ³n para presentarse en corte y que no se presentan pueden ser condenados por un juez a deportacià ³n in absentia, lo que tiene consecuencias migratorias graves. Generalmente, la carta que notifica la obligacià ³n para presentarse en corte para un proceso de deportacià ³n se conoce como Notice to Appear o NTA, por sus siglas en inglà ©s. Sin embargo, en ocasiones podrà ­a ser una notificacià ³n conocida como OSC, las siglas en inglà ©s de Order to Show Cause. Consecuencias de orden de deportacià ³n in absentia Si un migrante no se presenta en corte el dà ­a y a la hora indicada y el juez dicta una orden de deportacià ³n in absentia en su contra, las consecuencias principales son dos. En primer lugar, si el migrante es arrestado o detenido posteriormente, serà ¡ deportado rà ¡pidamente, sin presentarse ante un juez migratorio. En segundo lugar y por aplicacià ³n de la Seccià ³n 212(a)(6)(8) de la Ley de Inmigracià ³n y Nacionalidad (INA, por sus siglas en inglà ©s), si el migrante sale de Estados Unidos o es deportado no serà ¡ elegible por cinco aà ±os para solicitar los perdones I-601 y/o I-212 para regresar al paà ­s. I Incluso una vez que transcurra ese plazo serà ¡ difà ­cil obtenerlos porque deberà ¡ demostrar causa razonable para explicar por quà © no se presentà ³ a su cita en corte.  ¿Cà ³mo puede saber un migrante si existe una orden de deportacià ³n in absentia dictada en su contra? Es posible saber si existe una orden de deportacià ³n marcando anà ³nimamente a un telà ©fono gratuito de la Oficina Ejecutiva de Revisià ³n de Inmigracià ³n (EOIR, por sus siglas en inglà ©s). Esto es lo que hay que hacer: Marcar 1-800-898-7180. 24 horas del dà ­a/siete dà ­as de la semana.Responde una mà ¡quina y da la opcià ³n de seguir en inglà ©s o en espaà ±ol. Si se prefiere este à ºltimo idioma, presionar el 2.Seguir las instrucciones y la mà ¡quina automà ¡tica va a pedir que se introduzcan los dà ­gitos (nà ºmeros) del Alien Registration Number. Si se tiene una tarjeta de residencia, es el nà ºmero que aparece en la green card. Si no se tiene, es el nà ºmero que aparece precedido por la letra A y el sà ­mbolo # en todos los documentos que se ha recibido del EOIR o del Departamento de Seguridad Interna (DHS, por sus siglas en inglà ©s). Si el nà ºmero tiene nueve dà ­gitos, introducirlos todos. Si tiene ocho, introducir un cero y luego los ocho nà ºmeros. A continuacià ³n, seguir las instrucciones para saber la informacià ³n que se busca, como si hay un proceso pendiente, si ya acabà ³, quà © Corte lo lleva, cuà ¡l fue la decisià ³n del juez, si la ha habido, y si hay orden de deportacià ³n.  ¿Quà © hacer si se confirma que hay una orden de deportacià ³n? Es muy recomendable que antes de hacer nada, como salir de Estados Unidos o presentarse ante Inmigracià ³n, consultar con un buen abogado especialista en estos temas. En algunos casos es posible eliminar la orden de deportacià ³n solicitando con à ©xito una mocià ³n para reabrir el caso. Ejemplos de situaciones que podrà ­an permitirlo serà ­an: no haber recibido la notificacià ³ncambio de domicilio, que se notificà ³ a las autoridades migratorias, pero no se actualizà ³ su base de datos debidamente, etc. No hay plazo mà ¡ximo para presentar la mocià ³n para reabrir el caso si se dan esos ejemplos. Por otro lado, en los casos en los que el migrante no se presentà ³ a la cita en corte por circunstancias excepcionales como, por ejemplo, una enfermedad seria, el fallecimiento de un hijo/cà ³nyuge/progenitor, etc, y esa situacià ³n puede probarse con evidencias, serà ­a posible solicitar una mocià ³n para reabrir el caso, siempre y cuando se pida en los 180 dà ­as siguientes a la fecha en la que se dictà ³ la orden de deportacià ³n. Importantà ­sima diferencia entre orden de arresto judicial y orden de arresto administrativa Todos los migrantes, incluidos los indocumentados, tienen derechos bà ¡sicos en Estados Unidos. Entre ellos està ¡ el derecho a no abrir la puerta de sus viviendas o de sus autos cuando ICE se presenta para detener a un migrante con una orden administrativa. Dichas à ³rdenes està ¡n firmadas por un funcionario migratorio y està ¡n seà ±aladas como Warrant of Removal/Deportation. Sin embargo, en algunos casos ICE puede presentarse con una orden judicial, en cuyo caso el papel que muestran debe hacer constar las palabras arrest warrant y debe estar emitida por una corte y asà ­ debe constar claramente. En las à ³rdenes judiciales sà ­ que existe la obligacià ³n de abrir la puerta, aunque algunos abogados recomiendan otras estrategias. Si ICE se presenta en un domicilio se puede pedir que muestre la orden que tiene a travà ©s del cristal de una ventana o por debajo de la puerta para determinar quà © tipo de orden tiene. En todos los casos no se està ¡ obligado a hablar y se puede solicitar un abogado. Orden deportacià ³n in absentia Si un migrante no se presenta a una cita en corte, el juez puede ordenar su deportacià ³n in absentia.Los migrantes pueden saber si tienen una orden de deportacià ³n marcando gratuita y anà ³nimamente al 1-800-898-7180.En algunos casos, los migrantes podrà ¡n luchar contra dicha orden de deportacià ³n presentando una mocià ³n para reabrir el caso.Los migrantes con orden de deportacià ³n in absentia pueden ser removidos o deportados de EE.UU. rà ¡pidamente, una vez que son arrestados. No tienen derecho a presentarse ante un juez. Este artà ­culo no es asesorà ­a legal. Sà ³lo tiene una funcià ³n informativa.

Petroleum and Supply Chain Free Essays

A Report On Castrol India Ltd. , Mumbai Assignment: Supply Chain Executive Summary Castrol India LTD. Castrol India Limited is a Public Limited Company with 70. We will write a custom essay sample on Petroleum and Supply Chain or any similar topic only for you Order Now 92% of the equity held by Castrol Limited UK (part of BP Group). From a minor oil company, with a share of about 6% in 1991, Castrol India has grown to become the second largest lubricant company in India with a market share of around 28%. Castrol India manufactures and markets a range of automotive and industrial lubricants. It markets its automotive lubricants under two brands – Castrol and BP. The company has leadership positions in most of the segments in which it operates including passenger car engine oils, premium 2-stroke and 4-stroke oils and multigrade diesel engine oils. Castrol India has the largest manufacturing and marketing network amongst the lubricant companies in India. The company has 5 manufacturing Plants across the country, including a state-of-the-art plant in Silvassa. The company reaches its consumers through a distribution network of 270 distributors, servicing over 70,000. retail outlets. From a minor oil company, with a share of about 6% in 1991, Castrol India has now grown upto a market share of around 28%. Product and services * Passenger car oil * Gear Oil * Diesel Engine oil * Two wheeler engine oil * Grease * Coolant * Castrol Supply Chain Network Overview * Manufacturing facilities : In India there are 12 production facilities with major ones at Patalganga, Silvassa, Tondiarpet, Paharpur. Each production plant has its own capacity in terms of different packing lines and not SKU. | * Plant and capacity data Daily available filling capacities across current locations(in KL) – Single | Shift w/o overtime*Data taken by project Report | | | Distribution: Inbound Logistics: The base oil for Castrol is centrally purchased by British Petroleum. Some of the Indian refineries also provide base oil to Castrol India Limited. The oil is brought to the plants by tankers from offshore tanks. Castrol India Limited has four plants-Patalganga, Silvassa, Paharpur and Tondiarpet and in total 12 filling stations. Outbound Logistics: Castrol has three tier distributor structure-distributor hubs (CDC/RDC), carrying Forwarding Agents (CFA) and Distributors. The transportation from manufacturing plant to distributor hub is called Primary Transportation (P0). Transportation from distribution centre to carrying forwarding agency (CFA) (P1), from warehouse to warehouse (P2) and warehouse to customer and distributors is called Secondary transportation. The entire country is divided into four zones North, East, West and South. There are 30 CFA,2 DC and 4 Marine warehouses in India. The diagram below shows the supply chain distribution structure at Castrol India. There are five layers – Supplier, Plants, Distribution Hubs, Warehouses and Distributors. Castrol has recently implemented DRM in which demand is generated at the CFA level once the inventory at the distributor level falls below an established norm. * The diagram below shows the supply chain distribution structure at Castrol India. There are five layers – Supplier, Plants, Distribution Hubs, Warehouses and Distributors. Castrol has recently implemented DReaM in which demand is generated at the CFA level once the inventory at the distributor level falls below an established norm. Global Reach: The global reach of British Petroleum is shown in the below mentioned figure. Castrol is a subsidiary of that. Planning Process: Forecasting: Generating production forecasts is a key business process in the oil and gas industry. Production foreca sts are used to calculate cash flow using economic models and to assess reserves in the corporate portfolio. These forecasts impact the financial health of the company and its market value. To generate forecasts, the super majors use in-house reservoir simulators and commercial simulation products, several of which exist on the market. Generally, companies use a variety of methods for production forecasting. Production forecasts for brown fields, i. e. fields currently in production, are regularly updated with production data acquired with off-take volumes. Many production forecasting software products on the market are generally applied on a fit-for-purpose basis. Reservoir simulation is a standard part of the reservoir engineer’s toolkit for generating production forecasts. The reservoir models have become more sophisticated over the years, due to the increasing computing power available, with the creation of earth models and use of high-technology tools to acquire data for history matching. For brown fields it is common practice to use a reservoir simulation model and history to match the model with new reservoir data on a regular basis and run the model in forward prediction mode to generate forecasts of oil, gas and water production volumes. Use of 3-D seismic data acquisition became widespread in the 1980s and 1990s. This has allowed construction of detailed reservoir models of the subsurface architecture and identification of additional oil (new zones, bypassed oil, etc. ). Increasing use of geostatistical models during the 1990s has raised the awareness of risk and uncertainty and their impact on decision-making. The driving force has been to reduce the bandwidth of uncertainty, i. e. to narrow the range of uncertainty by using multiple realisations. Systematic application of statistical techniques may be used to understand the predicted reservoir behaviour and the range of production forecasts. Production forecasts can also be generated using traditional methods, such as decline curves. Classical reservoir engineering methods, such as material balance, should also be in the reservoir engineer’s toolbox. It is important to recognise that the reservoir simulator should not be used as a ‘black box’. For history matching, the production data has to be quality-checked to ensure good quality control and validity. The forecasts generated by a reservoir simulator should be consistent with other reservoir engineering methods that are used, for example, in gas field P/Z plots (i. . the visual image of the gas material balance, where the original gas volume equals the remaining gas volume plus the volume of gas produced). Future trends in real time production forecasting with automatic history matching will include production data and 4-D seismic data, the creation of geo statistical models and multi-realization simulation models for forward prediction. This will s till require reservoir engineering intervention to assure and control the quality of the output. With the advent of the e-field, an executive might be directly linked to the same computer as the reservoir engineer and can view, on a screen at his desk, the corporate production forecasts and the corporate reserves being updated in real time. Oil industry (Castrol) forecasts are generated using the best-practice techniques of time-series modeling. The precise form of time-series model used varies from industry to industry, in each case being determined, as per standard practice, by the prevailing features of the industry data being examined. For example, data for some industries may be particularly prone to seasonality, i. e. seasonal trends. In other industries, there may be pronounced non-linearity, whereby large recessions, for example, may occur more frequently than cyclical booms. Approach varies from industry to industry. Common to analysis of every industry, however, is the use of vector auto regressions. Vector auto regressions allow us to forecast a variable using more than the variable’s own history as explanatory information. For example, when forecasting oil prices, we can include information about oil consumption, supply and capacity. When forecasting for some of our industry sub-component variables, however, using a variable’s own history is often the most desirable method of analysis. Such single-variable analysis is called univariate modeling. We use the most common and versatile form of univariate models: the autoregressive moving average model (ARMA). In some cases, ARMA techniques are inappropriate because there is insufficient historic data or data quality is poor. In such cases, we use either traditional decomposition methods or smoothing methods as a basis for analysis and forecasting. It must be remembered that human intervention plays a necessary and desirable part in all our industry forecasting techniques. Intimate knowledge of the data and industry ensures we spot structural breaks, anomalous data, turning points and seasonal features where a purely mechanical forecasting process would not. Inventory Planning: The company recently had implemented an inventory optimization application from Tools Group, Amsterdam, called DPM (formerly, Distribution Planning Model). But Tenaglia knew that technology was only part of the solution. After gaining some experience with the software to understand its capabilities, the European division of Castrol undertook the hard work of organizational change, creating a supply-chain planning department that was totally separate from execution functions. Aggregate Planning Methodology: Castrol initiated a program to improve their Sales and Operations Planning (SOP) processes. The team was faced with reactive supply chains caused by forecasts that were inaccurate, unreliable and incomplete. The forecast did not extend to all SKUs and calculations required intensive manual work. The supply chain was still widely order-driven and structured to be reactive, rather than proactive. The demand forecast was carried out by sales and marketing, so the supply chain people reworked the forecast in order to trigger replenishments. We had a lot of uncertainty due to poor forecast practices. † The inventory side was also challenging. Most slow moving products had excess inventory. Fast moving products were often out-of-stock. Safety stocks had been set manually, based largely on personal experience. In the calculations, there was little formal sense of supply and demand uncertainty. Safety stocks were infrequently adjusted, and when they were, it was often in reaction to a single event. For instance, an under stock situation would often trigger an increase in safety stock levels. addition, planners were expediting to constantly to overcome the poorly derived inventory targets. This expediting was triggering production reschedules and urgent deliveries, increasing costs and amplifying supply chain noise. â€Å"We’ve seen dramatic increases in our service level with significant reductions In inventory across Europe†. Castrol identified the need to build an effective SOP planning process which they would implement in one country and then roll out across Europe. The resulting system would coordinate ten independent systems into one global and unified coherent planning process, encompassing the â€Å"downstream† portion of Castrol’s supply chain, from blended oils and packaging through to the end user customer. The system would insure high service levels to customers, reduce stock-outs and cut back on manual expediting. BP Castrol quickly came to the conclusion that to accomplish the above, they needed to include nventory in their SOP process. Improving the forecasting process was clearly required, but alone it would not achieve the high customer-service levels they wanted. A Castrol uses software that analyzes demand history across multiple dimensions so you can obtain the best possible forecasts and inventory targets for driving your supply chain. Innovative and advanced technologies enable Castrol to improve and automate planning processes. Solutions span key supply chain planning areas such as Demand Planning, Demand Sensing, Promotion forecasting and Inventory Optimization. BP Castrol’s resulting system delivered the target service levels, reduced out of stocks, and largely eliminated the expediting. Over a two year period, KPIs improved dramatically. Aggregate forecast accuracy improved by 15% on average and channel forecast accuracy* improved to 90% for retail. (* % of SKUs demand within 20% of a 2 months aged forecast) Total network inventories were reduced by 35%, 20% in the first year after implementation and then 20% again in the following year. Despite the lower inventories, service levels to customers, as defined by â€Å"line fill rates†, were up by 9% overall. The system has become a unique company standard for excellence in forecasting, customer service level planning and inventory optimization. The system now spans 29 installations, 25 countries and has been expanded to two continents. The Payoff: Reduced Inventory and Higher Service Levels The replenishment flows had to be synchronized with the demand signal through optimized inventories. They improved demand sensing by generating more robust and reliable forecasts. They implemented an improved and standardized monthly demand forecast process cycle. A single point of accountability was instituted. Promotion planning and monitoring was also improved. They improved demand response by improving safety stocks using a solution provided by Tools Group. Reliable statistical modeling accurately measured demand and supply chain volatility. Reliable inventory modeling and mix optimization techniques accommodated this volatility and accurately set the inventory targets required to achieve a responsive inventory mix. The Payoff: Reduced Inventory and Higher Service Levels BP Castrol’s resulting system delivered the target service levels, reduced ut of stocks, and largely eliminated the expediting. Over a two year period, KPIs improved dramatically. Aggregate forecast accuracy improved by 15% on average and channel forecast accuracy* improved to 90% for retail. (* % of SKUs demand within 20% of a 2 months aged forecast) Total network inventories were reduced by 35%, 20% in the first year after implementation and then 20% again in the following year. Despite the lower inventories, service levels to customers, as defined by â€Å"line fill rates†, were up by 9% overall. The system has become a unique company standard for excellence in forecasting, customer service level planning and inventory optimization. The system now spans 29 installations, 25 countries and has been expanded to two continents. Pricing: The rising crude prices caused severe Base-oil supply imbalances. The shortage of raw material also severely impacted many of the small-scale players in the Indian lubricant market. (Castrol) Further, the supply uncertainty triggered rapid Base oil price increases. This in turn caused most lubricant players, including Castrol, to take multiple price increases during the year. . Economic slowdown the global financial crisis in the second half of 2008 severely impacted the Indian stock market and caused the rupee to depreciate by about 20% with respect to the US Dollar. The rupee depreciation offset benefits of softening Base-oil prices during the latter half of the year. The lower overall economic activity level and restricted availability of finan ce also impacted automotive sales and trucking activity in the second half of 2008. a slow-down in the construction sector earlier in the year due to the high interest rate regime was further affected by lack of credit in the second half. This has caused an overall slackening of demand in the lubricant market, particularly in the industrial, mining, off-road and fleet-operators segment, in the last quarter of the year. The lubricant channel partners reacted to this period of uncertainty by tightening their inventory levels, causing a one-off impact on lubricant volume in the second half of 2008. 2. Crude oil Crude prices continued to remain an important cost input element to Base-oil in addition to supply demand economics. In 2008, crude prices rapidly increased and crossed US$145 a barrel in July. This triggered steep increases on various crude derivatives including Base-oils across the globe. In the second half of the year the crude prices collapsed but the depreciation of the rupee against the US Dollar offset some of the increases. Refiners also carried inventory of high priced crude procured earlier and as a result, the benefits of the falling crude prices were not passed on by refiners to industrial customers in tandem with the crude prices. The following graph indicates the trend of crude prices 3. Base-Oils and Additives The steep rise in crude prices severely impacted the Base-oil prices with multiple price increases charged by the Base-oil refiners. At its peak, the Base-oil price touched uS$1800 per ton in the second half of the year, almost doubling from 2007 exit levels. The increases were regular and quick until September 2008. Supply situation had further deteriorated due to refinery closures, production issues and turnaround at domestic and international sources. Due to limited availability, customers were put on allocation by major refineries. Post the crude prices falling from the high of over uS$145 a barrel and the economic slowdown, the availability of Base-oils witnessed strong improvement. However, there was very little reduction in prices till the last quarter due to the depreciation of the rupee against the US Dollar and the high inventory of Base oils held by refiners in anticipation of demand. Input costs of additive manufacturers witnessed a rapid increase and with the expectation of higher demand, the pricing balance tilted in favor of additive manufacturing companies. Additive prices witnessed an increase of circa 25% over the 2007 levels. However, Castrol has managed the volatile input prices by ensuring effective procurement and inventory management. Productivity of purchasing spends and working capital management has been an area of focus. Tight control of Base-oils and additives inventory has ensured higher inventory turnaround and release of cash in a timely manner for the business. EXCECUTION: Checking and Controlling of Inventory Plan: The management conducts physical verification of inventory at reasonable intervals during the year. b) The procedures of physical verification of inventory followed by the management are reasonable and adequate in relation to the size of the Company and the nature of its business. (c) The Company is maintaining proper records of inventory and no material discrepancies were Noticed on physical verification. Performance Evaluation Parameters: †¢ Facilitate planning, execution, and management †¢ Enhanc e visibility †¢ Reduced inventory and demurrage cost †¢ Improve productivity and operational efficiency †¢ Respond quickly and synchronize changes †¢ Reduced costs †¢ Improve decision making Increase customer satisfaction †¢ Build strategic relationships †¢ Improve agility, competitiveness, and business performance Information Technology : In the oil and gas industry, knowing where and what product is being produced or delivered is essential to an efficient and effective organization. The use of IT to offer possible remote control of equipment and facilities, transaction services monitoring, and even transportation management service is important. Firms like British Petroleum have developed new systems to aid in their business operations by using these technologies. Past and present methods of communication in the oil and gas industry have included satellite communications (on a limited basis), Cellular and Specialized Mobile Radio, fiber-optics, and general offshore telephone service using radio frequencies consisted of a radiotelephone based antenna/transmitter that would allow communications between any offshore oil platforms and land-based telephone networks. These systems required a team of employees to monitor and report to management on a continuing basis. Currently, cellular and specialized mobile radio services are in the process of providing better services to the offshore drilling platforms and are generally expected to replace the older offshore radiotelephone systems found primarily in the Gulf of Mexico region. Such systems make use of these technologies to reduce and/or eliminate on site monitoring by a team of employees. With respect to labor costs, the organization could save substantial amounts of money because there is no need to have personnel continuously on location to inspect, monitor, maintain, and/or report conditions. Wireless data provided by implemented wireless technology would automatically produce reports on processes. Adjustments could be made at appropriate times reducing any overtime payments. The benefits of IT integration to the Castrol as a whole could be substantial. Supply Chain Collaborations, Coordination, And Cooperation Supply-chain management requires an oil and gas company to integrate its decisions with those made within its chain of customers and suppliers. This process involves relationship management by the company. Both customer relations and supplier relations are key to effective coordination of supply-chains. Often, the interaction between suppliers and their customers are adversarial in nature, based on a negotiated contract that spells out all the terms and conditions by which all parties are required to comply. Instead, a firm can create long-term strategic relationships with their suppliers. In most cases, it is a collaboration process between the oil and gas operating company and its suppliers. One of the weaknesses of a supply-chain is that each company is likely to act in its best interests to optimize its profit. The goal of satisfying the ultimate customer is easily lost and opportunities that could arise from some coordination of decisions across stages of the supply-chain could also be lost. If suppliers could be made more reliable, there would be less need for inventories of raw materials, quality inspection systems, rework, and other non-value adding activities, resulting in lean production. Coordination from the perspective of British Petroleum Company involves the following issues: * ensuring supplier effectiveness n cost, timeliness and quality * setting appropriate targets for inventory, capacity, and lead time * monitoring demand and supply conditions * Communicating market and performance results to customers and suppliers. A typical challenge in the petroleum industry supply chain is the attitude and anxiety regarding collaboration and information sharing between supply chain partners. While collaboration and information sharing rep-resent a crucial factor for supply chain efficie ncy. Improved supply chain efficiency in the petroleum industry, therefore, needs a new philosophy in collaboration, even if this means working with competitors. How to cite Petroleum and Supply Chain, Papers

Vodafone Customer Satisfaction Essay Example

Vodafone Customer Satisfaction Essay MARKETING RESEARCH INTERNAL ASSESSMENT ASSIGNMENT SATISFACTION OF VODAFONE CUSTOMERS BY RAHUL G GADDAM PGDM BT ROLL NO: 10 ACKNOWLEDGEMENT In the preparation of this report, I acknowledge the encouragement and assistance given by a number of people from IPE. I sincerely thank Dr. Reshmi Ann Thomas for providing assistance and guiding me in doing this project. I thank her once again for exposing me to research methodology and also exposing me to software package SPSS. I want to show my gratefulness to all the respondents who spared their precious time in answering my questionnaires. INDEX PAGE NO: EXECUTIVE SUMMARY 4 INTRODUCTION 5 Executive Summary This research intends to investigate the relationships between the independent variables (offers,affordability,customer service, connectivity) and the dependent variable (customer satisfaction in Vodafone). It is a correlational study that measures the relationship by showing offers,affordability,customer service, connectivity as the independent variables and consumer preference as the dependent variable. The sample for this study was the IPE postgraduate students who use Vodafone as their service providers. Total 43 questionnaires were distributed among the undergraduate students and each questionnaireconsists of 14 questions. therefore 602 questions were used for data analysis. SPSS 15. 0 was used to analyze the collected data. We will write a custom essay sample on Vodafone Customer Satisfaction specifically for you for only $16.38 $13.9/page Order now We will write a custom essay sample on Vodafone Customer Satisfaction specifically for you FOR ONLY $16.38 $13.9/page Hire Writer We will write a custom essay sample on Vodafone Customer Satisfaction specifically for you FOR ONLY $16.38 $13.9/page Hire Writer Reliability analysis and stepwise regression analysis were performed for testing hypothesis. Finally, considering the time and resource constraints, the researcher tried to follow every possible guideline to establish the relationship between the variables. INTRODUCTION Vodafone is a mobile network operator headquartered in Berkshire, England, UK. It is the largest mobile telecommunications network company in the world by turnover and has a market value of about ? 75 billion (August 2008). Vodafone currently has operations in 25 countries and partner networks in a further 42 countries. The name Vodafone comes from Voice data fone, chosen by the company to reflect the provision of voice and data services over mobile phones. As of 2006 Vodafone had an estimated 260 million customers in 25 markets across 5 continents. On this measure, it is the second largest mobile telecom group in the world behind China Mobile. Mobiles places a vital role in our life these days. There are many network providers in the market. Vodafone is one of the major player in the telecom sector. This research is all about customers using Vodafone as their serivce providers. The customer has wide choice of selecting the network, among them Vodafone stands the first to be choosen and that is the reson why it is said to be worlds largest network. The main objective of this research is to find out whether the customers using Vodafone as their service providers are satisfied with its service or not. Satisfaction of the customer is the main priority of a service. More than 70% of its users are satisfied with its service (according to the researcher).

How does Shakespeare portray changes in Hamlets character through soliloquy one and four Essays

How does Shakespeare portray changes in Hamlets character through soliloquy one and four Essays How does Shakespeare portray changes in Hamlets character through soliloquy one and four Paper How does Shakespeare portray changes in Hamlets character through soliloquy one and four Paper Essay Topic: Hamlet I am going to be looking at the first and fourth soliloquy in the play Hamlet to discover how Shakespeare portrays changes in Hamlet character through soliloquys one and four. Hamlet was written by William Shakespeare between 1599 and 1601 and is a story based on tragedy. Hamlet is the prince of Demark who has returned from college overseas to mourn his fathers death. When Hamlet returns he finds his mother already re-married to his fathers brother who will become the next king of Denmark. Denmark is on a high risk of invasion from Norwegian troops under the leadership of a young, inspirational prince named Fortinbras. After the untimely death of his father, Hamlet emotions begin to come clear. Contempt and anger become a daily emotion after his mothers re-marriage and suicide is a considered option. If not for religion, Hamlet would most likely commit suicide, but this is against his religious beliefs and morals. Hamlet feels self pity which is easily seen in the first line of the first soliloquy. We can see the repetition of the word too is used for the emphasis on the thick skin. Shakespeare uses the word melt. I think this for two reasons; one being that melting is slow but also to emphasise on the suffering and emotion it causes Hamlet as he cant take any more rumours, rumours surrounding the suspicion of Gertrude sudden marriage to old king Hamlets brother. When Hamlet talks about the melting of thick skin, I believe that he is referring to his family reputation. Hamlets self pity is seen best here, and resolve itself into a dew! . Hamlet wants everything to be over and to sort itself out. Hamlet is a religious person and its easy to see that Hamlet wishes he could kill himself. Hamlets suicidal thoughts are unable to be complete due to his beliefs. Here Hamlet blamesGod for not allowing him to die. I think this because Hamlet blames the Everlasting for not banishing a sin that which disallows him to commit suicide. This is best seen when he says not fixd his canon gainst self-slaughter. After his fathers death the world through his eyes is bland and boring. This shows us that Hamlet was obviously an admirer of his father and also shows what kind of character his father was, someone who could change someones life, make it more interesting. I think this because of the following quotation, How weary, stale, flat and unprofitable, Seem to me all the uses of this world! . In my opinion this shows the beginning of Hamlets downward spiral of depression that is to come. Hamlet is metaphorically unaware of what is happening around him. His life is inconsistent and is easily seen to be getting too much for him. This is shown in the following quotation, Fie ont ah fie! tis an un weeded garden. This is a great description as it gives us an image in our mind of what things are like for Hamlet. I believe Shakespeare uses un weeded garden to show us that the event in the garden which killed his father is the cause of all his problems. Hamlets disappointment in his mother shows through clearly in this soliloquy. A good example of this is, That it should come to this. This shows us that Hamlet obviously didnt want it to happen and that the way it happened. Further proof of his disappointment is shown in the following eleven lines, which heavily shows his bitter disappointment and the disgrace his mother has caused. Hamlet tells us that his father was dead for two months but then later tells us that he was dead for less than two months before Gertrude re-marries. This is used to emphasise the fact that Gertrude didnt wait long before re-marrying. Hamlet once again suggests that King Hamlet was a great man by saying, So excellent a king; that was, to this. Hamlets opinion of his father is very high, this is also shown in the following quotation, Hyperion to a satyr; so loving to my mother. This tells us that king Hamlet was colossus to his friends and to his kingdom, someone with exceptional importance. Hamlet tells the audience that his fathers opinion of Gertrude was and most likely still is very high. A great example of this is, he might not beteem the winds of heaven visit her face to roughly. This is a great way of showing what his mother meant to his father. Hamlet tells us that his father always loving to his mother. Hamlets opinion of his father not only gives us a good impression of him but a bad one of his mother. Shakespeare does this very cleverly, as it makes us feel what Hamlet feels; that his mother is a traitor and a disgrace to the Kingdom. Hamlet continues to flout his mother by telling the audience that she would hang on him. This gives us the impression that Hamlet believes that she use his father for respect and significance inside the country, which could also be the reason for her marrying Claudius so quickly. He also tells us that he doesnt want to remember his mother and fathers time together, it can be seen in the following quote, Must I remember? . This is a very large statement made by Hamlet which shows massive loss of confidence in his mother and implies that he wants nothing to do with her anymore. Hamlet continues his angry outburst with further insult to his mother. It is easily seen when Hamlet uses Frailty, thy name is woman. This is not only an insult to his mother but to Ophelia his girl friend and to all women in general. He describes them as frail which is a major insult and tells us that he has lost all confidence in women. This shows a big turning point in Hamlet character as hes been so loving to Ophelia but now insults her. Hamlets disbelief of the fact that her mother re-married so quickly is show in the following quotation, A little month, or ere those shoes were old. I think this shows that Hamlet still cant believe it is because the fact has been said many times. Hamlet shows sympathy towards his father in this quotation she followed my poor fathers body. I think sympathy is shown for more than one reason; one because he has died, secondly because he has been betrayed by his brother and wife. I think this is motivation for Hamlet to avenge his fathers death. Shakespeare uses a comparison by comparing Gertrude and Niobe. He compares the tears that they shed to allow us to imagine her mourning. But later Hamlet tells us that a beast would have mournd longer which implies that her tears were false. Hamlets disgust is further obvious when he repeats that his mother has married his uncle but insists that Claudius is no more like his father than he is to Hercules. This can be seen in the following quotation, but no more like my father Than I to Hercules. This shows us that Hamlet doesnt think that Claudius is good enough to replace his father, and that he doesnt deserve the opportunity to replace him. Hamlet describes Gertrudes re-marrying as being so fast that the tears in her galled eyes had not had the chance to dry. This can be observed in the following quote, within a month: Ere yet the salt of most unrighteous tears Had left the flushing in her galled eyes, She married. Hyperbole is used in this description to emphasis on how fast she re-married. Hamlet stresses that their relationship is moving along to fast, and is concerned that it will come to no good. This can be seen in the following quotation, O, most wicked speed, to post With such dexterity to incestuous sheets! . I think that Hamlet is disgraced by the fact that it is made so obvious and especially so soon after his fathers death. I believe that Hamlet doesnt want it to work out for them as he says, But break, my heart; for I must hold my tongue. Hamlet cant express his feelings as Claudius is the new king and it could danger him if he was to speak out. I think Hamlet wants the relationship to end for two reasons; one being that it would be less disrespectful to his father reputation and secondly so that he can talk out. Shakespeare uses dramatic irony here to help the audience realize Hamlet frustration as his mother is unaware of the fact that he is unhappy about the marriage. Hamlets first soliloquy is the one that sets the tone for all the others. This is where we are first introduced to Hamlets emotions and feelings. This is where the downward spiral off Hamlets life begins where we can see a mixture of emotions consisting mostly of anger, depression and self doubt, leading to suicidal and miserable thoughts. Hamlets anger and contempt at those around him in soliloquy one combined with the secretive emotions raging to be unleashed only set the stage for what is to come. Between the first and last soliloquies; king Hamlet reappears at the castle who is spotted by Horratio and Marcellus, two of Hamlets closest friends. Horration and Marcellus tell Hamlet of what they have seen and he demands to keep castle watch with them. Polonius and Laertes strongly advise Ophelia not to get in to any relationship with prince Hamlet. Hamlet tells his friends on guard that Claudius revelry makes Denmark a laughing stock. This is the first time for him to share his opinion on Claudius with somebody else. The ghost appears, and Hamlet calls out to it. The ghost beckons Hamlet to follow it out into the night. His companions urge him not to follow, begging him to consider that the ghost might lead him toward harm. Hamlet declares that he cares nothing for his life and follows the ghost into the darkness. The ghost, confirmed as the ghost of late Hamlet tells Hamlet all about how Claudius poisoned him and that Hamlet should avenge his death but not to harm Gertrude. In act II both Polonius and Gertrude have different theorys to why hes experiencing a sudden change in character, while Claudius sends two spys to spy on him. Hamlet decides to use a play which he has edited to remake his fathers death in an attempt to find out if Claudius really did kill king Hamlet and also to put on an act of insanity to fol those around him. Claudius becomes suspicious of Hamlet and decides that Hamlet must be sent to England but is talked out of it by Gertrude. After the play occurs Claudius behaves in a manner that confirms Hamlets suspicion. Hamlet kills Polonius who is listening in on a conversation between Gertrude and Hamlet. While Hamlet scolds his mother the ghost of king Hamlet appears and tells him not to scold his mother, and that she should stop living with Claudius which she agrees to do. Gertrude speaks to Claudius who questions here on Polonius death but Gertrude lies for Hamlet by telling him that her son is mad. Hamlet is thought to literally be insane after months of acting the role of a crazy person. Hamlet tells Claudius that Polonius body is being eaten by worms, and that the king could send a messenger to find Polonius in heaven or seek him in hell himself. Claudius demands that Hamlet goes to England. Hamlet accepts. Claudius states his hope that England will obey the sealed orders he has sent with Rosencrantz and Guildenstern. The orders call for Prince Hamlet to be put to death. Hamlet intercepts the letter and makes sure that the instructions are for Rozencrants and Guildenstern to be killed. On a nearby plain in Denmark, young Prince Fortinbras marches at the head of his army, travelling through Denmark on the way to attack Poland. Fortinbras orders his captain to go and ask the King of Denmark for permission to travel through his lands. On his way, the captain encounters Hamlet, Rosencrantz, and Guildenstern on their way to the ship bound for England. Laertes secretly travels back to Denmark after hearing of his sister and father deaths. Hamlets fourth and final soliloquy takes place in act four scene four where his self pitiful feelings are best seen. This is best seen when Hamlet says How all occasions do inform against me. In this quotation we can easily see that Hamlet thinks that everyone and everything is against him which makes him even more determined to fulfil his fathers wishes. This is best seen in the second line, And spur my dull revenge. In this quotation we can see that Hamlet becomes jaded of seeking this revenge when he uses the word dull to describe it. Hamlets self confidence is seen to be low. Its seen in the following quotations, What is a man, Be but to sleep and feed? Here Hamlet asks the audience a question which is referring to himself. Hamlet implies that he is lazy and that he doesnt work towards fighting for his fathers revenge. Hamlet answers the question himself in this quotation a beast. Shakespeare uses comparison here to compare Hamlet to an animal. Shakespeare uses this technique to give Hamlet a feeling of despair that is obvious to the audience. Hamlet, uncertain of his purpose in life and why god made him the way he did. It can be seen in the following quote, Looking before and after, gave us not That capability and god-like reason To fust in us unused. Hamlet tells the audience that he has metaphorically forgotten his plan of revenge due to thinking about it too much. This can be best seen when he says, whether it be bestial oblivion, or some craven scruple of thinking too precisely on the event. I think Shakespeare uses this to remind the audience of his crazy side and to emphasise on the importance of the task. Hamlet goes on to talk about his cowardliness in the next lines. He stresses that his plan is only quarter wisdom and three quarters coward, which shows that it was thought of during times of anger and disappointment. He continues to say that he should have completed the revenge by now. This can be seen in this quotation, Why yet I live to say This things to do;' This shows how weak Hamlets character has become, he cant complete a task which he has all the reasons to do. Proof of this is, Sith I have the cause and will and strength and means To dot. In my opinion the reason Hamlet has not completed the revenge is because hes distracted by something. I believe that it is Fortinbras that distracts Hamlet from his revenge. A good example of this is, Witness this army of such mass and charge Led by a delicate and tender prince. Hamlets admiration for Fortinbras is distracting him from his task. I think hes jelous of Fortinbras leadership ability. I think this because he says, Whos spirit with divine ambition. Hamlet envys his ambition, its as if Hamlet compares himself to Fortinbras by comparing each others ambition and also their spirits. This shows how weak Hamlets character has become. Hamlet continues to brag Fortinbras by commenting on his motivational speeches. Hamlet says that Fortinbras can motivate his soldiers to want to fight for more fortune. This is easily seen in the following quotation, Exposing what is mortal and unsure To all that Fortune. Further emphasis is put on Fortinbras speeches when hamlet tells us that Fortinbras can motivate his soldiers to fight for something so insignificant. He can motivate them to fight where death and danger dares to fight for something that metaphorically has the value of an egg-shell. Hamlet once again compares himself to Fortinbras who will fight for honour even if its over nothing. A good example of this is, But greatly to find quarrel in a straw. What Hamlet is trying to say is that Fortinbras is fighting for his uncles honour where he cant fight for his father honour. This shows the disintegration of Hamlets confidence and what was a strong, focused mind at the beginning of the play is now a shy, distracted character. Hamlet then states the obvious and shows further depression and disappointment. This is shown best in, How stand I then, That have a father killd, a mother staind, Excitements of my reason and my blood, and let all sleep. This is a very deep quotation from Hamlet as it shows that Hamlet cant understand why he hasnt completed the task. This shows uncertainty in his character and also disappointment in himself. This shows us also that Hamlet believes hes letting his father down. This is best seen in the following quotation, to my shame. This shows that Hamlet is ashamed of himself. Hamlet is intimidated by Fortinbras as he is willing to risk the imminent death of twenty thousand men for a fantasy and trick of fame. Hamlet is embarrassed because he isnt risking anything for his fathers revenge. Hamlet tries to assure himself that Fortinbras bravery will not come to good, as he is misleading his soldiers. Which can be seen in the next quotations, Go to their graves like beds and Where? n the numbers cannot try the cause, Which is not tomb enough and continent To hide the slain. Here Hamlet is convinced that twenty thousand men cannot be buried on the land which they are fighting for. Hamlet decides that from now on he must be concentrated on the task ahead. He decides to be more like young Fortinbras. This can be seen best when he says O, from this time forth, My thoughts be bloody, or be nothing worth! . He decides to be more concentrated in his quest for revenge. He makes sure from now on that he must be more aggressive. At the beginning of the play Hamlets emotions are mostly dominated by anger and contempt towards members of the family and also sadness due to the death of his father. Frustration and disappointment become key throughout the beginning of the play as these emotions are also used to form Hamlets character as we know it. Inconsistency in Hamlets day to day life causes more frustration and causes him to lose trust in others, mainly his mother who he is very disappointed in and blames for all the disheartening it has caused him. Due to Gertrudes sudden re-marriage Hamlet feels let down and becomes very angry because of the un loyalty she has shown to her late husband, Hamlets father. After his fathers death Hamlet looses one of his closest friends and most importantly a role model in his life and therefore has no one to look up to and to guide him. Shakespeare uses many techniques throughout the beginning of the play to form Hamlets character and to effect his emotions. For example he uses many comparisons in the first soliloquy between not only members of the family but also to describe his life. For example, Shakespeare compares Hamlets life to an Unweeded garden which gives us the impression that it is out of control. He also compares Hamlet to Hercules, saying that they are nothing alike. This tells us that Hamlet is physically and possibly mentally weak. Shakespeare uses hyperbole when describing king Hamlet. This is best seen when Hamlet says, Hyperion to a satyr. The exaggeration is in Hyperion to emphasise on the importance of his father to Hamlet but can also give us the impression that Hamlet is dependent on his father. Another technique that Shakespeare intentionally uses is using intense detail in a subtle way. For example Hamlet says that if it wasnt for religion that he would commit suicide. This tells us two things about Hamlet; one being that Hamlet feels suicidal and secondly that he is a religious person. Between the first and fourth soliloquy a lot of things cause a change in Hamlets character; Due to Claudiuss poor leadership and man management of the country we see Hamlet open up for the first time in the play and share his opinion with another person. Hamlet is shaken up by the fact that hes seen his fathers ghost who informs him that Claudius killed him and asks him to avenge his death. His frustration increases for a number of reasons; One being that he knows that Claudius killed his father and secondly that his mother is sleeping with his fathers killer which cause much heartbreak and distress which can be seen in the following quotation, But break, my heart, for I must hold my tongue. After Hamlets decision to take up an act of insanity which I believe to be one of the biggest changes in his character throughout the play shows us that he is ready to take responsibility of avenging his fathers death which also shows maturity. Although showing maturity and responsibility it may possibly show the beginning of Hamlet actually becoming insane. I think that this is the beginning of Hamlets real insanity as he purposely kills Polonius, someone who had not affected his father and who was not in Hamlets original plan of revenge. Another reason why I believe that Hamlet is on his way to becoming insane and a real killer is because he seems to be unaffected by the fact that he has caused the deaths of Rozencrants and Guildenstern. In soliloquy four we see almost a completely different character to what we saw in the first. I think this because his emotions have changed due to a change in desire. In soliloquy four we can see that Hamlet shows self pity which is a sign of a weak and unconfident person. It is easy to see that Hamlet is less depressed towards the end of the play as he does not feel suicidal. A good example of Hamlets self pity is in the opening line of the soliloquy, How all occasions do inform against me. All though Hamlet has not completed his revenge he still remains determined but the revenge is not so enjoyable as he describes it as being dull which shows sadness. Hamlet believes that he has become lazy which is a definite change in character. At the beginning of the play Hamlet was a hard worker, studying in a university in France. Hamlets character has changed considerably when talking about bravery. At the beginning of the play he was so determined and brave to considering that his father had died. But by the fourth soliloquy he has become in his own words a coward. I think Shakespeare used coward to describe Hamlet as that is the lowest a man can fall in terms of pride and being masculine which further shows how low on self esteem Hamlet is. Hamlet used to be such a focused and determined man, but by the end he is shy and distracted by the deaths of a number of people in the play. Another reason for Hamlets distraction is the young prince of Norway, Fortinbras. Hamlets admiration of Fortinbras grows throughout the play to become what I believe to be jealousy. I think this because of the obsession with his motivational ability and his desire to fight for honour and respect when he himself cannot. I think Shakespeare uses Fortinbras to intimidate Hamlet to show the audience that Hamlet has no confidence. This is a very clever technique used by Shakespeare as it is done in a subtle way. Shakespeare uses more comparison in the fourth soliloquy to show how ashamed of himself and his family Hamlet is by comparing himself to Fortinbras. Hamlet blames himself for the state his family is in. A good example of this is, how stand I then. Finally, Shakespeare uses hyperbole to emphasise on the pity that Hamlet shows towards the twenty thousand Norwegian soldiers that are about to lose their lives. On a hole Hamlets character has changed massively thorough the play. Shakespeare uses techniques such as Hyperbole to add to the drama and always writes in such detail throughout to supply a constant feed of information. At the beginning of the play Hamlet was a; suicidal, confused, angry and sad character who could not cope with his fathers death and mothers re-marriage. Hamlets self pitiful emotions and inconsistent day to day life lead to an out poor of depression and anger towards Claudius and his mother which cause him to kill on many occasions. Hamlets frustration during the play lead to further determination to complete his fathers revenge and under constant pressure from Fortinbras to become a better leader was forced into being bloody minded. What was the young prince of Denmark became an insane monster riddled with jealousy.

Tactics and Tips for Selling Your Books on Consignment

Tactics and Tips for Selling Your Books on Consignment Whether you’re indie or traditionally published, placing books into stores on consignment can be daunting. Here are some tactics and tips to help you through the process. Tactic: Approach the owner/manager with professionalism. Most independent book stores are supportive of local authors and love books set in or near their locale, so don’t be shy.   However, do email or call ahead. Speak with the manager and ask for the best time to drop Tip: Be prepared to give a short summary of the book if asked. Offer to provide signed copies. Tactic: When deciding what to charge, expect a 40/60 split on the selling price of the book: The store keeps 40 percent, you get 60 percent. However, the base cost of the book and any shipping expenses come out of your 60 percent, so you’ll want to factor in those costs. Tip: Take the managers advice. Book stores generally let you set the price, but the manager knows her customers and if she recommends something lower or higher, go with it. Tactic: Get it in Writing. When you drop off your books, take along a consignment agreement. Many stores will already have one with the terms they prefer and will be happy to email or fax it to you ahead of time. Busy store owners appreciate when the paperwork is filled out in advance.   Keep a copy for yourself. Tip: You can find sample agreement forms online in case you need to make your own. Tactic: Create an invoice. A typical length of consignment is 90 days, but you can invoice and expect payment for any books sold every 30 days. Specify in advance what should be done with any unsold books after the agreed time - will you let the store keep them longer or will you pick them up? Tip: Take invoices along with you when you deliver the books for the rare store that is willing to pay you up front (this is more likely to happen with stores that sell your books regularly and with whom you have a relationship already established). Tactic: Keep good records. Use Excel or a similar spreadsheet system to keep data on: = The store name, owner/manager’s name, address, phone number and email; = Date of delivery, number of books, and selling price; = Date of payment, invoice number, and number of outstanding books (those still unsold) = When to make follow up contact. Tip: Create a separate spreadsheet page for each store; you can put multiple books on the same store page. Tactic: Promote your books! Unless the store manager is willing to feature your books in the front window or in a special â€Å"regional authors† section, the books won’t sell themselves. Get the word out about where people can buy your books using social media like Facebook. Include information on where to buy your books on your website and in newsletters. Send email notices to anyone you know who lives near the stores and ask them to forward your email to friends and relatives. Tip: Offer to do a book signing at the store. However, know that the most successful book signings happen when the author puts time and effort into promoting the event. One final tip: Want to increase your book’s exposure? Think outside the box- do you have a connection with a neighborhood coffee or gift shop? Does your book have a theme such as quilting or chocolates that would make it attractive to a specialty store? Contact them too! With a little creativity and organization, success can be yours.

About Mike Pence, Indiana research project Paper

About Mike Pence, Indiana project - Research Paper Example In what ways is he or she atypical (atypical is the opposite of typical)?   Base your judgment on the profile of the typical member of Congress found in American and Texas Government, p. 249. (10 pts.) Mike Pence was born June 7, 1959 in Columbus and was one of six children. He graduated from Hanover College in 1981 and continued his education at the Indiana University of Law, graduating in 1986. In his early career he was a practicing attorney. Mike Pence was born in Columbus, Indiana, graduated from Hanover College in 1981 and earned his J.D. from Indiana University School of Law in 1986. Congressman Pence is married to his wife, Karen, and they have three children. In 1992, he began a career as a radio broadcaster and in 1994 became the voice of â€Å"The Mike Pence Show† for Network Indiana, which was heard throughout the state. The show was heard Monday through Friday, appearing on 18 stations. From 1995 to 1999 he hosed a Sunday morning television program with a political theme. A conservative republican, Mike Pence proclaims to be a Christian and attends The Community Church of Greenwood in Greenwood, Indiana (Mike Pence: Wikipedia). Many politicians begin their care ers in the legal field. As an example, President Obama has an education as an attorney and has had a career as such. While not completely unheard of, however, the aspect of his career as a radio personality and television host might be considered as atypical. 3.  Ã‚  Ã‚  Ã‚  Ã‚   Write a paragraph describing the Representatives political background. Identify the elected and appointed positions in government the Representative held (if any) before winning election to Congress.   When was the Representative first elected to Congress? Is the Representative a career politician? What is the basis for your judgment? (10 pts.) Mike Pence was named as the president of a conservative think tank in 1991 called the Indiana Policy Review Foundation. Both in 1988 and in 1990, preceding his appointment

Religion Analysis in texts of Machiavelli and Hobbes Essay

Religion Analysis in texts of Machiavelli and Hobbes - Essay Example This impetus towards change seems to draw both writers away from being champions of conventional religious concepts. However, whereas Hobbes still recognizes conventional moral concepts like the golden rule, Machiavelli advises the prince to get ahead, by all means necessary. Generally, Machiavelli observes that people are caught up in superficial concerns as a matter of ensuring the success of princely subterfuge, and also as a matter of demonstrating the importance of the perception of correction, whatever the actual state of affairs may be. The true prince may have committed any number of crimes and sins against religion, but as long as the people see them as benevolent and just in terms of reputation and public image, the subterfuge can continue. Machiavelli does not offer a warning against subterfuge. He does not call upon people to open up their eyes and look deeper into the inner, spiritual nature of things. As a political writer, he is unconcerned with this aspect of life and is more concerned that the true prince whom he is advising learns to be an effective leader in a way that ensures the success of his rule, at whatever cost and by all means necessary. â€Å"You must know there are two ways of contesting,† he writes to the prince, â₠¬Å"the one by the law, the other by force; the first method is proper to men, the second to beasts; but because the first is frequently not sufficient, it is necessary to have recourse to the second.† (Machiavelli, p. 114). Obviously, aligning with the beast is not the most sound principle for a friend of religion to espouse. Machiavelli does address religion, but only in so far as he shows that people tend to be taken in by religious appearances, and are thus easily fooled, and portrays this state of affairs as being one that can be taken advantage of by the effective ruler.

The Company Background And History Of Coca Cola Marketing Essay

The Company Background And History Of Coca Cola Marketing Essay The Coca-Cola Company is established in 1886 by the pharmacist Dr. John Pemberton in Atlanta, in the beginning it was sold as a medicine. The Company registered its trade mark in March 27, 1944. Nowadays it is spread in more than 200 countries with over 500 brands and 3,300 beverage products. These products include sparkling beverages and still beverages, such as waters, juice drinks, teas, coffees, sports drinks and energy drinks. The top five NARTD (non alcoholic ready to drink) are: Coca-Cola, Diet Coke, Sprite and Fanta. The number of employees worldwide is 92,400 and headquarter is in Atlanta. The Coca-Cola Company is listed on the New York Stock Exchange under the ticker symbol KO. The Coca-Cola system operates on a local scale in every country where they do business. It does not own or control most of its bottling partners, its compromises the company and the bottling partners. The Company has more than 300 bottlers worldwide. Coca-Cola manufactures and sells concentrates, bev erage bases and syrups through its concentrate plant to bottlers; it does own the brands and is responsible for brand marketing initiatives. The bottling Companies manufacture, package, merchandise and distribute the finished branded beverages to Coca-Cola customers and vending partners, who then sell the products to the consumers.1 This was an overview on the Global Coca-Cola Company. Lets look to Coca-Cola Egypt as the paper is studying the company in Egypt. Coca-Cola exists since 1942 and has two bottlers TCCBCE and El Nile Beverage Company. The bottling operation ownership for The Coca-Cola Bottling Company (TCCBCE) is: 51% TCCBCE and 49% Coca-Cola Company as for El Nile its 100% owned by El Nile. The entire system has 11,494 full time employees. 1-coca-cola annual report The Strategic business units that the company operates in Egypt are carbonated soft drinks, energy drinks and mineral water. The company recorded revenues of $78,526 million during the financial year ended December 2009 with an increase of 15% compared to 2008. The increase of 12% in revenues was coming from CSD (carbonated soft drinks) segment and 3% from the Mineral water segment. However there is a decrease in the CSD growth rate by 3% in 2009 which was 15.6% (FY 07-08) versus 12% (FY 08-09) the decrease is due to change in the consumer life style became healthier conscious. Egypt juice Industry analysis The non carbonated soft drinks are considerate to have a huge potential within the juice sector. Egypt juice industry is a lucrative market with a value of $/$216mm, it is growing from 11-22% over the last eight years. The industry sales are 44 mm unit cases in 2009. The juice segment expected to grow at 11% Compound Annual Growth Rate (CAGR) in 2012 while the Carbonated Soft Drinks (CSD) segment is expected to grow at 4.7% Compound Annual Growth Rate (CAGR) in 2012. Based on retail audits done by the AC Nielsen and Protrac studying the Egyptian beverage market the result shows that the consumer life style is changing and became healthier conscious and they are shifting to the drinks that are healthier. The CSD market is shrinking and other markets are developing. Juice is a lucrative product category that has been growing consistently over the past 8 years. The juice industry depends on farms that cultivate fruits. The different juice type: Fruit-Flavored Drink is a 100% concentrate, Juice Drinks it contain up to 24% Juice, Nectar contains 25% up to 99% juice and product called 100% juice is a product of 100% juice. PESTEL Analysis for Juice in Egyptian market PESTEL analysis is a business measurement tool that helps to understand the external surroundings and market as such the position, potential and direction for a business. PESTEL stands for Political factors e.g. changes in government policies, Economic factors relate to changes in the wider economy such as rises in living standards or the general level of demand, Social factors explain the buying patterns and buying attitude, Technologic factors is the changes in innovation potential, Environmental factors include the weather and climate change and Legal factors major legal changes that have affected firms where they operate. All these factors are used to assess the market. Political factor Egypts political condition is secure and a completely democratic republic is projected within the near future. Egypt was ruled by many countries before establishing freedom and today it is run by a multi-party semi-presidential system where the supervisory power is separated between the president and the prime minister, although in practice the president tends to hold a larger share of the power. Egypts political system presently receives much needed financial support from the US which is helping to develop the country into a new era of optimism. Egypt increased inward investment, creating a rich investment atmosphere. Economic factor The economic environment in Egypt is ready for investment. Egypts economic freedom score is 59.0, making its economy the 94th freest in the 2010 Index. 3.2% increase in gross domestic product (GDP) Per capita to reach $2,161. Per capita consumption of non alcoholic ready to drink (NARTD) will increase by 30% reaching in 2020. Growth is highly driven by stills (juices and water). Juice is the fastest growing category with Compound Annual Growth Rate (CAGR) increase of 11 % driving growth of non alcoholic ready to drink NARTD. Social factor Key factors behind the forecast increase of juice market in Egypt is the new consumer lifestyle preferences for healthier drinks and scare of obesity which resulted a slowing growth rates for sales of carbonated soft drinks (CSD) market. Despite the fact the carbonated soft drinks (CSD) market has remained profitable. One of the main characteristic of Egyptian life style is the importance of family and friendships. Egyptians are enormously socials and one of the importances of their life style is the relaxation time which they spend with friends or families at home, cafà © or restaurants. An important part of Egyptian residents is the eating behavior. The last five years the coffee shops spread very fast in daily life especially in young adults and teen generation. The consumption of juice is correlated to person age. Population is 81 Million out of which 50% are under 20 years. 50% of the population is the prospective juice target (kids and teenagers) because 64% of ready to drink juice volumes comes from 8-29 yr olds skewed towards 8-11 yrs old. Technology factor The juice industry benefits of a huge technology. Its for the sake of both business and the consumer when new technologies guide to better quality products. The industry depends on the quality of fruits that are growing in the country. Juice makers divided their production into two different forms pasteurized and raw juice. Technology helps to retain the properties of fruit the same as its original taste. Juice shelf life is small due to defect that can happen based on environmental climate. To extend the shelf life, juice is pasteurized on the same method as milk which for decades can be considered a middle ground between raw and ultra-pasteurized. The flavor of milk is affected by pasteurization much more strongly than fruit juices tend to be. Ecological factors Juice Industry is depending on agriculture and fruit growth wherever it spread. It is necessary to realize that fruit growing relies on agricultural land, water and suitable climate. Fertilizers used in agriculture can be a source of environmental pollution. Major change in climate occurring due to global warming can impact the farming industry. This leads to a need of integration of farmers into an agro environmental program that needs a support and keeping production procedures in accordance with environmental protection and sustainability of natural process. Legal factors Legal issues involve laws in juice production regulated by Egyptian government which prohibits use of returnable glass bottles. Such regulation negatively affects juice industry as returnable glass bottles are more profitable. Porter five forces model for juice sector Porters Five Forces Model was developed by Michael E. Porter in his book Competitive Strategy: Techniques for Analyzing Industries and Competitors in 1980. The famous book he wrote in his thirties became an international best seller, published in nineteen languages and re-printed approaching sixty times. Since that time Porters Model became an important tool help for analyzing an organizations industry structure in strategic processes. Porter has identified five competitive forces that shape every industry and every market. These forces determine the intensity of competition and hence the profitability and attractiveness of an industry and answer the question of What are the key factors that can determine a business success? The five forces are described as follows: Threat of new entrants Bargaining power of customers Competitive rivalry within the industry Bargaining power of suppliers Threat of substitutes Recklies Management Project GmbH www.themanager.org (figure 1) Bargaining Power of Customers Threat of New Entrants Threat of Substitutes Competitive Rivalry between Existing firms In combination with a PESTEL-Analysis, which reveals drivers for change in an industry, Five Forces Analysis can reveal insights about the potential future attractiveness of the industry. Porters Model is useful tools to determine potential changes of competitive forces. Bargaining power of suppliers Bargaining power of suppliers is described by how much power suppliers have on you in a specific industry or market. A business or a producing industry requires inputs to give a final product such as raw materials, labor, component and other supplies. This lead to a relationship between buyer and supplier provide raw materials used in the production. Supplier is called powerful when he has influence on the producing industry. Lets focus on suppliers in Egyptian juice industry and how much they have power influencing the production of the final juice product. Juice industry depends on many suppliers; sugar, material required in packaging, preservative, flavor and a key player in juice industry is the juice concentrate supplier. Juice supply chain starts form farm that depend on fruit seasonality. The crop of any fruit varies from time to time in quantity and quality based on climate changes and natural crises. This is the main reasons that change in juice concentrate availability pric e and quality. Juice concentrate suppliers are divided in three categories. Suppliers that produce concentrate and use them in the production of final juice product, others that produce concentrate and use part of their production to make a final juice product and sell the rest and suppliers that sell all their production of juice concentrate. Its worth to mention that a big part of the juice concentrate is exported outside Egypt to other countries and one of the main countries who import from Egypt are the Gulf countries. Therefore the supplier power is considerate high because the market is dominated by a few large suppliers rather than fragmented source of supply, supplier customer are fragmented, there is a possibility for supplier to increase concentrate juice prices and there is no substitute to the juice concentrate. To reduce supplier power in juice industry it is important to know what is the influence of outside factors to be taken in consideration to find a place in the m arket. Juice producers make a partnership with suppliers that produce juice concentrate to reduce the power of suppliers. Bargaining power of customers Bargaining power of customers is how much negotiation power the customers have and how much power he has over you in a specific industry or market, meaning how much customer can impose pressure in margin and volume. When buyer has a strong economic power the relationship to the producing industry is near to what economist call monopsony, a market where there is many suppliers and one buyer. In such case your ability to capture a high proportion of the value created will decrease, and you will earn lower profit. Having a few large buyers will have a significant leverage to negotiate price and others terms because you will be afraid losing an important buyer and volume which puts you in a weak position. Buyers have also power on you if they can produce the product themselves and they can play suppliers against each others. However there is a few large buyers and they buy in a large quantities. Meanwhile there are many small buyers that you have greater control over them because they buy a small portion of your sales. Bargaining power of consumer in the juice industry, there are three type of buyer which is the direct consumer, the retail outlets and the wholesalers. 75% of direct consumers for juice freshly prepare juice at home or they buy it from a plain juice shops. In this situation the main competition of those buyers is any plain juice shops or fresh fruit that can substitute the juice product. The juice producer can reduce this bargaining by offering a differentiated product and create loyalty to the brand that offers higher value as the juice freshly prepared its shelf life is limited. The Wholesalers are few in number therefore their bargaining power of consumer is significant due to the number of juice product that they do have on the retails shelf and how do they present the product to the consumer. The retails outlets are many in numbers and they do have a big number of products however the bargaining power of wholesalers and retail outlets are not significant if the consumers are loyal to the brand. Generally the juice industry in Egypt, buyers has more power than the entrepreneurs due to the fact that consumer have different option to entertainment, number of retail outlets that have a several product on self. Therefore the differentiation, creating value to the product and loyalty to the brand is very important. Threat of a new entrant Threat of a new entrant is how easy a competitor can enter into your industry or market? New competitors determents changes in the market environment in terms of gain market shares, pressure to reduce the prices which have an impact on profit and impact on customer loyalty at any time. In term of reaction and adjustment the existing players have a pressure on them. Threat of new entrant depends on barrier to enter industry or market and how the existing player will react with a new competitor. New entrant barrier is economies of scale, the experience that the existing players have which lead to cost advantage, high fixed assets cost and strong distribution channel of existing players. The existing of these barriers protects the existing player from the threat of new entrant. In addition the existent players can react by reducing price or forming a partnership to reduce the threat of a new entrant. Threat of new entrant is considerate in Egyptian juice industry due to high capital cost and knowledge required. Based on this usually the threat of new entrant is higher for the companies that are involved in manufacturing then service. Its not always negative that you do have a competition close to you. Some industry encourage a new entrant specially if they do have already experience in a similar field and they do have a big part of their capital already established such as the factory which just need the production line and having their own distribution channel. Threat of a substitutes products Threat of substitutes products, we give term substitutes to a product that a buyer can replace a business product with another one. What products your buyer can replace your product with? It exists when a buyer can replace your product with another product for the same purpose with a lower price. In such case they can attract a significant proportion of the market and have impact on sales and volume of the existing players. The substitutes product also applies on complementary product. The main factors that can affect substitutes product are customer shift to another similar product based on lower price because your product doesnt give different value from the competitors one and customer have a little loyalty to your product therefore, the threat of substitute is considerable. A substitute threat can be reduced by differentiating your product than the other existing in market and create loyalty to the brand through marketing initiative (TV, radio, outdoors advertisingetc). Following the new live styles trend, consumers became healthier conscious make the threat of substitutes products low in juice industry. The consumption of carbonated soft drinks decreased. The substitute product in this industry can be a healthy product such as fruit juice drink, fruit flavored drink, powdered fruit drinks can substitute the juice concentrate drink and it can also be substituted by milk , fruit base yogurt and mineral or bottled water. Variety of substitutes products are available at the market consumer have an open choices which they can choose whatever suits their needs. However they are not real substitutes products because juice is drunk in different time and occasions. Rivalry between existing firms Rivalry is the competition between existing firms in an industry. In certain industry the rivalry is high and has an impact on profit as you cannot set your own price and it can make the profit to zero. This force might be the most important in Poters five forces as it describe the intensity between existing players. The rivalry is called high when the competitors on a same industry have similar products with no differentiation and they compete in term of price. The market players are same in mass with comparable strategies. Having high barrier to exit the market and when the market is increasing slowly or shrinking this makes the rivalry a considerable force. To decrease the rivalry between existing players you should avoid price competition, differentiate your product and strategies, focus on a different sector and avoid high capacity production. The Egyptian juice market is a fragmented market with many players. Four companies have 50% of the market the rest are less than 5% each. The market is not only splited between the players in terms of market share but also shrinked by products. This means that there is a good chance to enter the market. However, PepsiCo the major competitive to Coca-Cola is preparing new juice launch during the current year. PepsiCo made a joint venture with Almarai Company (extremely successful dairy foods company in the Middle East) and have acquired Beyti well known brand name in Egypt. It produces a variety of high-quality dairy and juice. They are big in size with a very strong distribution channel however the consumer has a law loyalty to specific brand. This situation will make rivalry in the near future. Egypt juice market analysis Lets go more deep and look into the market analysis to be able to determine the juice market sucess . The goal is to be able to find out the market attractivness and understand more about the opportunity and threats of the sector. Key success factors Key success factors depend on two questions which need to be analyzed What does the consumer want? (Here we need to analyze the market) How to face the competition? (Competition analysis) In Egypt juice sector to make a success from the consumer point: Egyptians doesnt make a great difference between artificial distilled fruit beverage and fruit juice they are comparing products in terms of price. Therefore you need to have a competitive price or to build a differentiation strategy to enable you to set your price. Innovation is one of key success factors that need to be present to gain consumer. The consumer has a law loyalty to brands this makes the product availability in market very important. The availability plus the innovation in packages and product range that suits the new consumer life styles will help to build loyalty to the brand. For the competition, you need to be different in product image, have a strong distribution channel to be able to position yourself in the market and to start to compete. Demand Analysis Demand characteristic Following the new consumer life style, the juice market has a high demand based on questionnaire done by MEMRB agency to the Coca-Cola Egypt company here is the outcome. Those that consume juice product on monthly bases dont think it is as strong on Thirst quenching, Good for you, Great tasting and refreshing. However, an improvement on all measures for juice, frequent consumption coming from weekly consumers. Consumer that thinks that they are always doing new thinks shows growth from0% to 7% in 2008-2009 while the carbonated soft drinks shows 3% increase in 2009 and the one that things that uice gives energy shows an improvement from 5% to 9% for year 2008-2009 while the carbonated soft drinks shows a decrease from -6% to -11% for year 2008-2009.